Mr.Puma prides itself on providing excellent support to all of its web hosting customers.

If you need some help getting started with your website, configuring your email client or you have some questions about the services and tools we provide, Please review the options below and choose the solution that's right for you.

Help Desk

Our Help Desk* gives you access to everything you need to make changes/additions to your service.

Inside your Control Panel you can:

• Change or update your contact information
• Add or remove domains from your account
• Access our online knowledgebase
• Submit a ticket to support
• And much more

Submit a Ticket

Don't have time to talk to a support rep? Submit a ticket through your control panel and receive a response within 24 hours.

Live Chat

Need help?   We pride ourselves on being experts and providing Support for all of our hosting products. So go ahead and ask us any question you can think of. We are here for you.

Email Support

If you have any questions or want to contact us, please use the button below.

Knowledge Base

Mr.Puma's detailed Knowledge Base provides numerous articles on the most common issues our customers face. To view these articles, visit our Knowledge Base.

Phone Support

Toll Free : 1-8774-MR-PUMA (1-877-467-7862)
International : 1-604-9444-MTI (1-604-944-4684)

Department Hours :
Support: 24/7/365
Sales: 10am−11pm PT M-F
Billing: 10am−11pm PT M−F